Volunteers of America Oregon

Home Free

Program Update

VOA Oregon’s Home Free continues to operate their Crisis Hotline for survivors of domestic and sexual violence. Our Crisis Hotline advocates can be reached at 503-771-5503 from 8AM-5PM Monday – Friday. Calls should be answered when dialed and voicemails should be returned within a business day.

Crisis Hotline advocates can provide emotional support, safety planning, referrals to community resources, assistance with relocation, and connection to address confidentiality programs. Crisis Hotline advocates can also connect survivors to emergency motel vouchers, referrals to housing services, and safety and stabilization assessments when available.

VOA Oregon’s Home Free has also newly created a Restraining Order Hotline to respond to community needs around restraining orders during the recent crisis. Restraining Order advocates can be reached at 503-802-0506 from 8AM-4PM Monday-Friday. Calls should be answered when dialed and voicemails should be returned within a business day.

Restraining Order advocates can answer questions from survivors and community partners around completing restraining order paperwork, options for filing petitions and appearing at court hearings, restraining order violations and enforcement, and service of restraining orders. Advocates can also assist with safety planning and provide information and emotional support. Advocates are not attorneys and cannot provide legal advice.

Home Free has recently updated their phone services. Ring times when calling may be longer than usual as a result.

Home Free mission: To assist adults and children surviving domestic violence to move not just toward safety, but toward freedom and all that the word home suggests.

Contact Us:

Emergency Hotline: (503) 771-5503 (Mon – Fri, 8AM – 5PM)

Business Line: (503) 239-3929

Home Free’s Statement of Commitment is:

Volunteers of America Home Free acknowledges that the effects of racism and discrimination dramatically and negatively impact a survivor’s experience of domestic violence. We recognize and value survivors from Communities of Color, and we commit to providing services that honor each person’s unique experience. We actively seek to create an environment that is open, welcoming and respectful.

Our programs provide long-term, post-crisis support designed to prevent victims from having to return to an abusive home. Our commitment to reaching survivors means mobile, active advocacy that reduces the barriers to domestic violence support services. All of our services are free, flexible, and individualized, and driven by survivors’ needs and goals.

Home Free’s Core Values:

Violence against women and children is a violation of the most basic of human rights and is deeply rooted in our society.

We work to dismantle oppressions and promote social justice through activism and advocacy.

We value inclusiveness and seek staff and partnerships that bring diverse views, experiences, and cultural lenses into the work of our program.

Our work is grounded in relationships and practices that honor healing, ethical communication, and shared power.

As the experts in their own lives, survivors’ voices must always guide our work.