Staff and Board

Leadership Team

Kay portrait

Kay D. Toran, President/Chief Executive Officer and Board Member

Volunteers of America Oregon (VOA Oregon) is led by Kay D. Toran, President/CEO. For twenty years, Ms. Toran has been at the helm of this 124-year old non-profit agency – a broad-based, human services organization providing programs designed to improve the lives of children, families and seniors. After graduating from the University of Portland with a BA in Sociology/Psychology, Ms. Toran married and moved to Wertheim Germany to join her husband. After returning to Portland, Oregon she began her career that included earning an MSW from the School of Social Work – Portland State University and later being hired as an Assistant Professor of Social Work – Portland State University. She served in several management positions in the State of Oregon during her ascent up the career ladder including 6 ½ years as the Director of Oregon’s Child Welfare agency and 7 ½ years as the Director of Oregon’s Affirmative Action Office under Governor Vic Atiyeh. Ms. Toran was raised in Portland’s predominantly African American community, one of four children of Ben and Mary Rose Dean—successful entrepreneurs who located to the NW during the Great Migration. The Deans, as they are affectionately referred to even today, founded a small business, Dean’s Beauty Salon and Barber Shop, which is still operated and owned by a member of the family and today is the oldest African American owned business in the State of Oregon. They not only founded the business but built the building on a then vacant lot, which was a huge accomplishment at the time given all the restrictions on loaning money to African Americans. Ms. Toran currently serves on the Oregon Community Ministry Board – Providence Health and Services; the Board of Regents – University of Portland and the Board of Directors – HereTogether. She has received numerous honors recognizing her leadership, effectiveness, and excellence serving those in our community. She has received an Honorary Doctorate Degree - University of Portland, Urban Pioneer Award - Portland State University, CEO of the Year for Non-Profits - Portland Business Journal, Ecumenist of the Year Award - Ecumenical Ministries of Oregon, Award for Excellence, State Management Association - State of Oregon, Vic Atiyeh Award for Excellence in Education - Concordia University and numerous other awards from other organizations. The Mayor of the City of Portland named a Day of Appreciation in her name for the significant contributions Ms. Toran has made to the community as a servant-leader and to those most vulnerable. Ms. Toran is the mother of two adult children and the grandmother of three. She delights in saying that “all that we do is on behalf of the children. They deserve our best!”

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John Ng, Chief Financial Officer

John Ng currently serves as CFO at VOA Oregon. John was appointed to the role in April 2017 after having joined the organization in November 2012. Prior to joining VOA Oregon, John was an auditor at PricewaterhouseCoopers - Banking & Capital Markets Group in Tokyo, Japan. John’s other nonprofit experience includes legal advocacy for homeless and low-income clients in San Francisco. He also worked at Community Development Financial Institutions in Honolulu where he provided micro-financing to local enterprises. John received a BA from the University of Oregon and a Master’s of Accounting degree from the University of Hawaii at Manoa. He is a member of the American Institute of Certified Public Accountants and Oregon Society of Certified Public Accountants. John serves on the Portland regional board of Financial Executives Alliance Nonprofit Association. He also served on the budget and audit committees at the Beaverton School District in Oregon.

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Ann Allard-Robinett, Chief Operating Office

Ann Allard-Robinett joined VOA Oregon as the Chief Operating Officer in June 2019. Prior to joining VOA Oregon — Ann was the COO with Tri-City Health Center, a Federally Qualified Health Center (FQHC) in Fremont, California. Prior to this Ann was COO for seventeen years with South Bay Family Health Care, an FQHC located in Southern California where she was born and raised. Ann earned her BA in History from University of California San Diego, and her Master’s in Organizational Psychology from California School of Professional Psychology. Her professional career for the past 30+ years has been in nonprofit community healthcare. She is a strong and continuous advocate for providing the best care and quality of service to the community and building a workplace that is engaging and committed to the staff. Ann and her family relocated to Oregon a few years ago, after many bicycle trips throughout the state and finding an old farm in need of much tender and loving restoration.

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Paul Kirk, Chief Properties & Business Development Officer

Paul Kirk currently serves as Chief Properties & Business Development Officer at VOA Oregon. He was appointed to the role in December 2019. Prior to joining VOA Oregon, Paul was the Director for the Jimmy & Rosalynn Carter Work Project and served as Director of Development at Habitat for Humanity where he was able to secure funding for affordable housing development and lead the Aging in Place program while directing multi-county region ReStores. Paul’s other nonprofit experience includes acting as COO for an international micro loan financing nonprofit with operations in Africa and India. He also has over ten years of experience as CEO of a foundation that secured over $3.5 million in annual funding for food, clothing, educational and transportation programs. Paul’s business experience includes over 15 years of venture capital, startup management and funding, and 13 years of executive account management with several Fortune 50 and Fortune 100 engineering firms and businesses. Paul received a BA in Organizational Leadership from Bethel University and he serves on the Central Eastside Together Board.

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Carol Tatch, Development & Communications Director

Carol comes to VOA Oregon grateful for the opportunity to help the most vulnerable populations in Oregon. She brings to VOA Oregon 27 years of development and fundraising experience and an excitement to get the work done! As a native of the Atlantic Southeast, Carol has found the Pacific Northwest to be the perfect place to hone her skills and talents in the non-profit social justice and social services areas. An avid listener, her favorite words to say are, “Tell me your story.” Carol has certifications in Nonprofit Management, Meeting and Event Planning, Management, and recently completed WVDO’s Executive Leadership Academy. As a non-stop learner, she embraces the opportunities that continually arise from education and training.

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Pam Kelly, Division Director for Treatment and Prevention Services

Pam has a Bachelors degree in Psychology, a Masters degree in Management and Public Administration, and a Masters degree in Social Work. She completed a post-master’s training and certification program in Marital & Family Therapy and is a certified chemical dependency counselor. Ms. Kelly has worked in the field of chemical dependency, mental health, family therapy, and offender rehabilitation for the past 20 years. She has broad experience in developing and managing social service programs serving these populations. Her experience includes serving as the Treatment Director for the Broward County Division of Alcohol and Drug Abuse Services (Fort Lauderdale, Florida), directing the Dual-Diagnosis Adolescent Unit (Charter Ridge Hospital, Lexington, Kentucky), and serving as the Program Director for the Women’s Residential Center at VOA Oregon, treating high-risk, dually-diagnosed offenders.

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Elizabeth Sherman, Division Director of Children and Family Programs

Elizabeth Sherman has led services for families at VOA Oregon for over 19 years. She managed programs for families with Child Welfare involvement, strengthening parenting and facilitating reunification. She has also directed our partnership with Home Forward Public Housing to prevent substance abuse and promote healthy lifestyles and academic success among youth and families at five sites. She has a BA in Early Childhood Education and is a Certified Prevention Specialist.

Board of Directors

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Steve Moceri, Board Chair

Steve Moceri joined VOA of Oregon with a wealth of experience in both the for- and non-profit sectors. Steve joined the board of VOA after a chance meeting with Kay Toran at a University of Portland event. They discovered a shared interest in historic and current social justice issues and were eager to find a way to collaborate. Over the past 33 years, Steve’s career included serving as owner and CEO of Moceri’s Puyallup Chrysler Plymouth, owner and CEO of Moceri Leasing, and owner and property manager of Torre-Alta Investment Company. After selling the automobile dealership in 1997, Steve enrolled at University of Washington Tacoma in the first cohort of the Master of Social Work (MSW) program. Using his business acumen and social work knowledge, Steve had participated in both direct services and advisory capacities in the start-up of Homeless Coalition and as a consultant for Step By Step. He has also served on community boards, including the University of Washington Tacoma Chancellor’s Advisory Board, American Red Cross Pierce County Chapter, Pierce College Development Board, and The Family Room of Portland, OR, which provides family reunification training. Steve moved to Oregon in 2012, following a career move by his wife, Joane to the School of Nursing at the University of Portland, where she eventually served as Dean. Steve and Joane currently split their time between Portland and the Oregon Coast. They have three children and five grandchildren. Steve holds a BA in Accounting from the University of Puget Sound and an MSW from the University of Washington, Tacoma (Children, Youth, and Families).

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Carmen Gaston, Vice Chair

Carmen Gaston is Director of Development & Stewardship with the Archdiocese of Portland. Oregon. Formerly Assistant Vice President of Alumni Relations and Planning at the University of Portland, she provided leadership for the University's Annual Reunion and hosted guests such as former South Korean President Kim Dae Jung and Supreme Court Justice Antonin Scalia. Carmen received her Bachelor of Arts degree from the University of Portland and her Juris Doctorate from Creighton University School of Law. She is a member of the Downtown Portland Rotary and serves as an Adjunct Professor in the University of Portland's School of Business.

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Adrienne Livingston, Secretary

A native Oregonian, Adrienne Livingston received her Bachelor's degree in Marketing, International Business and International Studies from Oregon State University and her Master of Arts in Intercultural Studies from Western Seminary. She is Director of Anti-Sex Trafficking Initiatives with WorldVenture. Adrienne is bilingual in Spanish and English and has traveled to and or lived in numerous countries including Costa Rica, Ecuador, Denmark, Mexico, Canada, Dominican Republic, Lebanon and India. While living in the Dominican Republic for two years, she worked at the American Chamber of Commerce of the Dominican Republic.

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John Hairston, Treasurer

John is Chief Administrative Officer, Bonneville Power Administration. The newly established CAO position elevates the functions previously overseen by the former executive vice president of Internal Business Services that ensure that each work group receives the attention and leadership it needs from BPA's executive office. The chief administrative officer is responsible for providing policy and strategic guidance concerning BPA's internal operations. He has served as BPA's Chief Compliance Officer, leading BPA's Agency Compliance and Governance organization which provides overall coordination and management of systems and processes established to assure agency compliance with applicable external and internally driven regulatory rules and standards. He holds a Bachelor's Degree in Economics from The Southern University, Baton Rouge; a Masters Degree in Urban Studies from Portland State University; and a Juris Doctorate from Lewis and Clark Northwestern School of Law. He has also earned the certification of Compliance and Ethics Professional (CCEP) from the Society of Corporate Compliance and Ethics, and is a Class XXV with the American Leadership Forum of Oregon.

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Barbara Brainard, Director

Barbara Brainard has represented private and public employers in all aspects of labor and employment law, including: class actions, wrongful discharge, discrimination, sexual harassment, retaliation, Sarbanes-Oxley and OSHA whistleblower charges; Office of Federal Contract Compliance Programs systemic cases and affirmative action compliance reviews; and administrative proceedings before the Equal Employment Opportunity Commission, Oregon Bureau of Labor and Industries and Washington Labor and Industries Department of Labor wage/hour compliance agencies. Barbara's clients include Fortune 500 manufacturing companies, retailers, technology companies, forest product companies, construction and supply defense contractors and sub-contractors, hospital and health care institutions, agricultural companies and educational institutions. Barbara is listed in Best Lawyers in America and selected as one of "America's Leading Lawyers for Business" (Labor & Employment). Along with serving as a board of director with VOA Oregon since 2001, Barbara also serves as a board of director for Resource Media and is the Chair of Oregon alumni Admissions Committee – Middlebury College in Vermont. Barbara has a J.D. from Willamette University College of Law and a B.A. from Rutgers University.

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Dr. Andrea Cook, Director

During her time at Warner Pacific College, Dr. Andrea Cook has been a driving force behind the institution embracing its identity as an urban campus dedicated to serving the City of Portland. Through specially tailored programs, first-generation students at Warner Pacific are achieving their higher education goals, paving the way to a brighter future. Dr. Cook was instrumental in facilitating a partnership with the Portland Leadership Foundation and the Act Six Leadership & Scholarship Initiative, a robust scholarship program that has funded more than 60 of Portland's brightest, under-represented students to attend Warner Pacific, with the objective of earning a degree that will prepare them to lead in their community. For over 35 years, Dr. Andrea Cook has been dedicated to higher education, holding positions at Judson Baptist College, University of Oregon, George Fox University, and Goshen College before assuming the role of Vice President of Institutional Advancement at Warner Pacific. She was inaugurated as the College's seventh and first female President in September, 2009. Cook holds a baccalaureate degree in elementary education from Northwest Nazarene University and both a master's degree and Ph.D. in Educational Policy and Management from the University of Oregon.

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Joseph A. Pugh, Director

Joseph Pugh is a business and patent attorney who has practiced law for over 20 years. Prior to becoming an attorney, he worked as a project engineer. In addition to his law degree, Joe has an undergraduate degree in electrical engineering and an MBA. Joe and his wife have two daughters. Now that they are in college, Joe is able to spend time on non-legal activities that directly or indirectly help others. In addition to serving on the VOA Oregon board, some of these activities have included tutoring adults who want to earn their high school equivalency certificates, serving as a volunteer mediator for neighbors having disputes, and serving on a steering committee to establish a law firm to provide civil legal services for survivors of domestic violence. Beyond that, Joe enjoys being at home, exercising, visiting his daughters, and spending time with his wife.

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Greg Rickman, Director

Greg Rickman, Senior Vice President, US Bank is a 25-year veteran of the bank where he currently manages a lending team in the Oregon Commercial Banking Division. He currently serves on the board of directors for the March of Dimes, and is a former board member with Oregon Mentors and St. Vincent De Paul. Greg graduated from the University of Oregon with a B.S. in finance.

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Bruce Warner, Director

Bruce Warner has over 30 years of directorial experience in a broad range of public works, public administration, economic development, land-use, and transportation-related positions. He is President of Warner Group, LLC and previously held positions as the Interim City Manager of the City of Hillsboro, Executive Director of the Portland Development Commission, Director of the Oregon Department of Transportation and Chief Operating Officer at Metro. He is a board member of WorkSystems and the Construction Apprenticeship Workforce System and is a member of the American Public Works Association. A Registered Professional Civil Engineer, Bruce holds a BSCE from the University of Washington and completed graduate studies in sanitary engineering at the University of Washington.

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Greg Warner, Director

Greg is the Vice President and co-founder of Hines Warner Wealth Management, LLC. As a CERTIFIED FINANCIAL PLANNER™ professional, he specializes in financial planning and stewarding investment plans for high net worth families and business owners. Greg believes that trust is the key ingredient in a successful client partnership and works hard to earn that trust every single day. His philosophy is to be an educator first and foremost, empowering clients with the knowledge they need to make the best decisions for their financial lives. Greg is a 20 year industry veteran and in 2009 was profiled in Forbes magazine. He received the annual Five Star Professional award for Wealth Managers in 2016. Prior to co-founding Hines Warner Wealth Management, he spent six years at McGee Financial Strategies /Raymond James as a Registered Representative. During his tenure, Greg implemented numerous asset management solutions for high net worth individuals. He was responsible for client portfolio construction, asset allocation strategies, and served as a key member of the firm’s Investment Committee. Greg is active in his community and currently serves on the Board of Directors for Volunteers of America® Oregon and the Resource Development Committee for The Circus Project. From 2009 to 2014, he served on the Resource Development Board of CARES Northwest. Greg graduated with a B.S. in Business Administration from the University of Oregon in 2000, received his MBA from Portland State University in 2008, and his CFP® certification from the College of Financial Planning in 2012. He holds Series 63 and 65 securities licenses. He resides in Portland, Oregon with his family.

Al portrait

Alfred J. Zindel, Director

Alfred J. Zindel retired in 2014 as Executive Vice President of Dennis Uniform Manufacturing Company in Portland, Oregon. Al holds a B.A. degree in mathematics from Washington State University. Since graduating, he completed executive management courses at Harvard Business School and Darden Business School at University of Virginia. Prior to a career in the apparel industry, he taught secondary school for three years and coached football and basketball. Al and his wife Dot have four grown children and two grandchildren. As parents, they were very active in public school related activities and fundraising.