Volunteers of America Oregon

Family Relief Nursery

At the Family Relief Nursery, we strive to walk with children and families, support their nurturing relationships, and strengthen the family unit so that we highlight and increase their stability and resilience.

COVID-19 Update

We are excited to announce that we have reopened a Therapeutic Early Childhood Program (TECP) classroom at our East Site. This is available to infants 6 weeks to 2 years old on Monday’s and Wednesday’s. We continue to offer respite for families at our East Site on Tuesday’s and families at our satellite sites on Tuesday’s and Thursday’s. For more information, please call us at 503-972-9643 or connect with your home visitor.

Staff are providing home visits in-person on a limited basis, if technology is a barrier and families cannot connect to a virtual visit. The safety of our staff and clients remains a top priority. When interacting with our staff masks/face coverings, maintaining social distancing, and health screenings for staff and clients will continue to be required.

We will continue to track the spread of the COVID-19 pandemic. As we follow local and state regulations, we will update you as these guidelines may change.


Since 1992, the Family Relief Nursery has offered a holistic, positive intervention to families. We serve families with children ages 6 weeks through 5 years old in Multnomah County.  The program supports families experiencing stressors associated with child abuse and neglect. By design we follow a core, state-wide model that includes the following services:

Our classroom supports the social, emotional, and cognitive functioning of each child. We support the promotion of healthy growth of children who have experienced challenges, adversity, or trauma. TECP teachers provide a nurturing, culturally responsive, and developmentally appropriate environment for children. This environment is child-driven, intentional, consistent, and utilizes research-based interventions. We encourage children to explore their surroundings, engage in imaginative play, control their feelings, and develop strong partnerships with other children and their teacher. The classroom teacher is also a family’s home visitor. Through these visits, they support each family in their home at least once per month.

Each family is provided a home visitor, who is also the child(ren)’s teacher. Home visits are facilitated using a strength-based and family-focused approach. With this, we consider the unique needs of each child and family’s goals. Visits integrate parenting support and education, healthy development of children, and parent/child interactions.

Parenting education and support is provided to all parent’s and caregivers enrolled in the Relief Nursery. Through home visits and/or groups and workshops, we use an evidence-based curriculum that is tailored to the needs of each family. We are currently using the Nurturing Parenting 12-week curriculum and will be transitioning to the Circle of Security Parenting curriculum by the end of the year.

Outreach services are available to all wait-list families who are waiting for space in TECP, and/or families who are not interested in TECP but still want ongoing case management and parent education. Respite care is available to outreach families on a first come, first served basis. 

We are committed to helping connect families to necessary resources (i.e: food boxes, clothing, other program referrals, etc). Each of our sites has emergency food and a clothing closet. Families can access these resources by connecting with their home visitor.

All services are provided at no charge to families.

"“We are meeting families where they are, depending on what their individual needs are. Everybody comes with something different.”
Crystal Ross portrait
Crystal Ross
Program Director; Family Relief Nursery & Drop-in Services

Contact Us

East Family Relief Nursery (Parent Site)
2609 SE 136th Ave.
Portland, OR 97236    

Family Relief Nursery (Satellite- Temporary Location)
10305 E. Burnside St.
Portland, OR 97216

Gresham Family Relief Nursery (Satellite- Temporary Location)
18480 SE Stark St, Suite 111
Portland, OR 97233

By The Numbers

Children Served annually
Families Served Annually
Family Relief Nursery Staff

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