Home Free provides short-term crisis support and long-term, postcrisis support designed to prevent survivors from having to return to an abusive home. Our commitment to reaching survivors means mobile, active advocacy that reduces the barriers to domestic violence support services. All of our services are free, flexible, individualized, and driven by survivors’ needs and goals.
All services can be modified with reasonable accommodations to ensure equal access. If you want to request a reasonable accommodation, please call (503) 771-5347 or email us.
Hotlines
Emergency Services Crisis Hotline
Phone: (503) 771-5503
Toll Free: (888) 771-5503
Hours of Operation:
Monday through Friday
9 a.m. to 5 p.m.
Restraining Order Services
Phone: (503) 802-0506
Hours of Operation:
Monday through Friday
8 a.m. to 2 p.m.
Portland Public Schools Teen Access Line
Phone: (503) 809-4357

All Services Include:
- Confidential advocacy
- Outside resource assistance
- System navigation
- Client assistance
- Safety planning & advocacy
- Crisis & emotional support
- Support for staff at all sites
- Economic services
Statement of Commitment
Volunteers of America Oregon’s Home Free acknowledges that the effects of racism and discrimination dramatically and negatively impact a survivor’s experience of domestic violence. We recognize and value survivors from Communities of Color, and we commit to providing services that honor each person’s unique experience. We actively seek to create an environment that is open, welcoming, and respectful.
Our programs provide long-term, post-crisis support designed to prevent victims from having to return to an abusive home. Our commitment to reaching survivors means mobile, active advocacy that reduces the barriers to domestic violence support services. All of our services are free, flexible, individualized, and driven by survivors’ needs and goals.
Core Values
Violence against adults and children is a violation of the most basic human rights and is deeply rooted in our society.
We work to dismantle oppression and promote social justice through activism and advocacy.
We value inclusiveness and seek staff and partnerships that bring diverse views, experiences, and cultural lenses into the work of our program.
Our work is grounded in relationships and practices that honor healing, ethical communication, and shared power.
As the experts in their own lives, survivors’ voices must always guide our work.
Nondiscrimination and Civil Rights
Home Free will screen individuals without regard to race, ethnicity, gender, gender identity, gender presentation, sexual orientation, religion, creed, national origin, age (except for specific program restrictions to children), familial status, marital status, source of income, housing status and disability. If you would like to file a civil rights complaint against Home Free you can call the Department of Justice Crime Victims and Survivors Services Division (CVSSD) at (503) 378-5348.
If you want to request a reasonable accommodation related to a disability in order to access Home Free’s services, please call (503) 771-5347 or email RA@voaor.org to submit your accessibility needs.
About Domestic Violence and Sexual Assault
What is Domestic Violence?
Home Free defines Domestic Violence as:
Domestic violence is the systematic use of abuse tactics physical, sexual, emotional, social, and/or economic — to gain and maintain control over an intimate partner.
In Other Words:
DV is domestic violence (if you’re talking about abuse in families or between family members) or dating violence (if you’re talking about abuse within a teen relationship). We say a relationship is a DV relationship when there is abuse happening in that relationship, not just once or twice, but over a period of time. At Home Free, we focus on serving people who are experiencing DV in an intimate relationship.
People experience abuse in lots of different ways, including emotional/mental, verbal, sexual, physical, social, and economic. DV can happen to anyone, regardless of age, sex, class, gender, race, size, or sexual preference.
The 2 main aspects of DV are power and control. An abuser uses different abusive tactics to try and maintain power and control over their partner. People who are or have experienced abusive relationships are called survivors. In the legal and criminal system, they are called victims, while abusers are called perpetrators.
What is Sexual Assault?
Sexual assault encompasses a range of non-consensual actions, from unwanted touching to more severe violations. It’s important to understand that consent must be clear, mutual, and freely given—regardless of any circumstances, including the involvement of alcohol or drugs. If there is no consent, it is assault.
Forms of Sexual Assault include:
- Unwanted touching
- Acquaintance or stranger rape
- Rape with objects
- Sexual harassment
- Incest

Are you or someone you know unsure if you’re dealing with a domestic or sexual violence situation?