Certification and Accreditation

Certification and Accreditation

The Marie Smith Center and Lambert House are both state-certified adult day centers.  In addition, our Centers have received the Elder Friendly Business Certification from Elders In Action*.

To conduct the evaluations, trained evaluators arrived at our Adult Day Centers--Lambert House and Marie Smith Center. The evaluators, posing as potential customers, made unscheduled and independent assessments of the services. Ratings were done in five main categories: 

  1. Access to the Site by Phone, 
  2. Physical Access to the Site, 
  3. Layout of the Site, 
  4. Customer Service, and 
  5. Best Practices.

Both centers received high marks earning this certification.

*Located in Portland, Oregon, Elders in Action is a private nonprofit organization whose mission is "To assure a vibrant community through the active involvement of older adults." For more than 30 years, Elders in Action has worked to improve the quality of life for older adults.